Healthcare
PrimalZone
Telehealth Voice AI Platform
A real-time voice AI platform handling patient queries for a telehealth provider.
The challenge
A telehealth platform needed to handle patient queries conversationally, at scale, without compromising on safety, accuracy, or compliance.
The solution
We built a real-time conversational voice AI agent on Google's Agent Development Kit for orchestration, with ElevenLabs for voice processing, storing every interaction as a structured transcript and enforcing guardrails for healthcare compliance.
Key features
What we built
Real-time conversational voice AI
Healthcare compliance guardrails
Structured transcript analytics
Continuous improvement from interaction data
Technologies
Built with
Google Agent Development KitElevenLabsOpenAIPythonFastAPIWebSockets
Business outcome
The result
A production voice AI system that handles patient conversations safely, with structured analytics feeding continuous improvement.
More work
Related projects
FAQ
Frequently asked questions
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